Sarah Thompson from Woodcote Road in Epsom called us in March after her quarterly water bill jumped from £110 to £420. She'd noticed the front lawn was always slightly soggy near the driveway, even during dry spells. Two local plumbers had quoted £6,000-£8,000 to dig up her entire front garden to "find the leak somewhere."
When our technician arrived with thermal imaging equipment, the investigation took just 90 minutes. The thermal camera immediately showed a cold line running beneath the tarmac driveway - classic signs of a mains leak. Using acoustic correlation, we pinpointed the leak to within 40cm, marking the exact spot on her drive.
Sarah's chosen contractor cut just 60cm x 60cm of tarmac at our marked location. The leak was exactly where we indicated - a corroded section where the copper pipe joined the old lead mains, probably stressed by Epsom's shrinking clay soil during last summer's heatwave. The repair cost £850, with tarmac reinstatement another £350.
Total cost: £1,595 including our £395 detection survey.
Compare that to the £6,000-£8,000 excavation quotes, and Sarah saved £4,400-£6,400. More importantly, the leak had been running for approximately 9 months, wasting around 800 liters daily. That's £900 in wasted water - money literally disappearing into Epsom's clay soil. Our detection service paid for itself four times over.
"I couldn't believe how accurate the thermal camera was," Sarah told us. "They showed me the cold spot on the screen, marked my driveway, and the plumber found it exactly there. The 12 months warranty gave me complete confidence. I tell everyone in Woodcote to call 0800 916 8602 if they suspect a leak."
This is exactly why technology-led leak detection saves Epsom homeowners thousands. No guesswork. No unnecessary excavation. Just precise answers in one visit.
With 15 years of experience detecting leaks across Surrey, we understand Epsom's unique challenges. The London Clay beneath your property creates constant ground movement, stressing pipes and causing leaks that traditional methods struggle to locate. Our thermal imaging and acoustic technology pinpoints leaks without excavation, saving you 80% compared to digging up gardens, driveways, and floors.
Whether you're in a Victorian terrace on Church Street, a 1930s semi in Stamford Green, or a modern development near Epsom Downs, we've detected leaks in every property type across KT17, KT18, and KT19 postcodes. Our 12 months warranty backs every detection, proving our confidence in 15 years of expertise.
Main Areas: High Street, Church Street, East Street, South Street, Ashley Road, Upper High Street, Waterloo Road, Alexandra Road, West Street, The Parade
Key Neighborhoods: Town Centre, Epsom Common, Longmead, Court Recreation Ground area, Rosebery Park vicinity, Hook Road area, Burgh Heath Road properties
Residential Areas: Ewell Village, Ewell Court, West Ewell, Nonsuch Park area, Stoneleigh, Worcester Park borders, Ruxley Lane, Chessington Road, Kingston Road
Notable Streets: Cheam Road, London Road, Ewell By-Pass, Green Lanes, College Road, West Hill, Chessington Road
Desirable Areas: Ashtead borders, Woodcote, Langley Vale, Headley, Fetcham borders, Tyrrell's Wood, Great Hockham area
Major Routes: Leatherhead Road, Epsom Lane North, Woodcote Park Road, Pikes Hill, Ashurst Drive, Ermyn Way
Premium Locations: Epsom Downs, Walton Downs, Tattenham Corner, Great Burgh, Nork, Banstead borders, Burgh Heath, Warren Mead
Racecourse Area: Grandstand Road, Downs Road, Tattenham Crescent, Derby Square, Dorking Road properties
We also serve surrounding areas within 20 minutes: Ashtead, Leatherhead, Banstead, Sutton, Worcester Park, Cheam, Morden, Oxshott, Claygate, and Esher. Call 0800 916 8602 for same-day service throughout Surrey.
Epsom sits entirely on London Clay formation, one of the most problematic soil types for underground pipes in England. This heavy, dense clay expands significantly when wet - increasing volume by up to 10% - then shrinks dramatically during dry periods. Every seasonal change creates ground movement that stresses pipes.
Properties near Epsom Common and along Burgh Heath Road experience particularly severe clay movement due to proximity to mature trees. These trees extract massive amounts of moisture from clay during summer, causing significant soil shrinkage. When autumn rains arrive, the clay expands rapidly. This constant movement slowly fractures copper and plastic pipes, creating leaks that worsen over time.
The clay's density also makes leak detection challenging without specialist equipment. Water from leaking pipes disperses slowly through the compacted clay rather than pooling obviously at the surface. Homeowners often notice symptoms - higher bills, damp patches - months before visible signs appear. Our thermal imaging sees through the clay, detecting temperature changes from escaping water that indicate exact leak locations.
Epsom's town centre and areas like Church Street contain many properties built between 1880-1920. These beautiful period homes feature original lead pipes connecting to the mains, often running beneath brick pavements and front gardens. Lead pipes typically last 80-100 years before pinhole leaks develop from internal corrosion.
Many Epsom Victorian properties had copper pipes installed in the 1960s-1980s, joining existing lead mains. This junction point becomes a corrosion hotspot - galvanic corrosion where dissimilar metals meet accelerates deterioration. We find many leaks at these junction points in properties along Alexandra Road and West Street.
Period property bathrooms often feature concealed pipework behind original tiles or within stud walls. Leaking shower valves or waste pipes cause damp in rooms below, frequently misdiagnosed as rising damp. Our thermal cameras detect these hidden leaks without damaging period features - crucial for conservation areas around Epsom Common.
Epsom's interwar and post-war housing stock in Stamford Green, West Ewell, and around Ewell Court faces specific leak challenges. These properties typically have 60-80 year old copper pipes installed during construction, now reaching end-of-life. The copper suffers from internal corrosion where water chemistry has gradually worn through the pipe walls.
Concrete ground floors common in these properties make leak detection particularly difficult. Water from leaking pipes beneath the concrete disperses laterally through the sub-floor hardcore, often appearing at walls several meters from the actual leak source. Homeowners see damp at skirting boards and assume the leak is nearby - but it could be 3-4 meters away beneath the floor center.
Our acoustic listening equipment traces the sound of water escaping through concrete, pinpointing leaks to within 30cm accuracy. This precision means we cut just 50cm x 50cm of concrete rather than breaking up entire rooms - saving thousands in floor reinstatement.
Properties built in the last 20 years around Longmead and Warren Mead use plastic push-fit pipework buried in floor screeds. While modern and flexible, these connections can fail when subjected to clay movement beneath the foundations. The push-fit joints work loose, causing slow leaks that are incredibly difficult to detect without thermal imaging.
Underfloor heating systems, popular in modern Epsom developments, create unique detection challenges. Multiple plastic pipes run through the floor screed in complex patterns. When one pipe leaks, the warm water disperses through the screed, making visual detection impossible. Our thermal cameras see the heat patterns, identifying which circuit has failed.
En-suite bathrooms in new builds often have shower trays installed directly onto timber floors. Poor waterproofing allows shower water to leak into rooms below. We've investigated dozens of these cases in Epsom's newer properties, where homeowners assume a pipe leak but actually have shower tray failures. Our moisture mapping distinguishes between the two, preventing unnecessary pipe repairs.
Properties near Epsom Downs Racecourse, particularly around Tattenham Corner and Downs Road, face exposure to stronger winds and more severe weather. The elevated position combined with chalk layers beneath the clay creates different drainage patterns. Underground pipes here experience temperature fluctuations that cause expansion and contraction, leading to joint failures.
Many Downs properties have long underground pipe runs from the main road up sloping driveways. These lengthy pipe sections are vulnerable to ground movement and frost damage. When leaks develop, the water often runs downhill beneath the surface, appearing at the lowest point - sometimes 20 meters from the actual leak. Our pressure testing and acoustic correlation traces the leak back to its true source.
Regardless of property age or type, Epsom's London Clay creates constant stress on underground pipes. Last summer's drought caused severe clay shrinkage, then autumn's heavy rain expanded the soil rapidly. This cycle stressed thousands of pipes across KT17, KT18, and KT19 postcodes.
If you've noticed higher water bills, damp patches, or soggy gardens since last autumn, you likely have clay-induced pipe damage. Call 0800 916 8602 today - our 15 years of Surrey experience means we understand exactly how clay affects your pipes.
Our thermal imaging cameras detect temperature differences as small as 0.1°C. When water leaks from pipes, it creates cold spots (for cold water leaks) or warm areas (for hot water or heating leaks) that are invisible to the naked eye but show clearly on thermal images.
For Epsom properties, this technology proves invaluable. Victorian houses with solid walls, 1930s properties with cavity walls, and modern homes with insulation - all present different thermal signatures. Our 15 years of experience reading these patterns means we distinguish actual leaks from condensation, thermal bridging, or other false positives.
What thermal imaging reveals:
A thermal survey of your Epsom property typically takes 1-2 hours. We scan all rooms, external walls, and accessible areas, building a complete picture of moisture locations. The images are included in your detailed report, providing clear evidence for insurance claims if needed.
Pressurized water escaping from pipes creates distinctive sound frequencies - typically between 100-2000 Hz. Our sensitive acoustic sensors detect these sounds through concrete floors, tarmac drives, and Epsom's dense clay soil. The equipment filters out background noise from traffic, appliances, and neighbors, focusing purely on leak sounds.
We use correlation technology for underground leaks - placing sensors at multiple points along the suspected pipe run. Digital processors compare the sounds, calculating exactly where along the pipe the leak originates. This triangulation achieves accuracy to within 30cm, even for pipes 2 meters deep beneath clay.
Acoustic detection excels for:
For properties near Epsom Racecourse or along busy roads like Kingston Road, we conduct acoustic testing during quieter periods - typically early morning or evening - when background noise is minimal. This ensures maximum detection accuracy.
Before deploying expensive thermal or acoustic equipment, we often conduct pressure testing. We isolate sections of your plumbing - bathroom circuits, heating systems, kitchen supplies - and pressurize each section individually with air or water. If pressure drops, there's definitely a leak in that section.
This confirmation stage saves time and money. Rather than scanning your entire Epsom property, we focus detection efforts on confirmed leak areas. For complex properties with multiple bathrooms or extensive heating systems, pressure testing quickly identifies which circuit has failed.
Why pressure testing matters:
Traditional excavation approach: Dig up suspected areas, find leak by trial and error. Average cost in Epsom: £3,000-£8,000.
Our technology approach: Pinpoint leak precisely, minimal access. Average total cost including repair: £800-£1,500.
Your saving: 70-90%
Every survey includes our 12 months warranty - if our detection is inaccurate, we return free of charge. In 15 years, our warranty claim rate is below 3%.
Basic Visual Survey: From £195
Includes moisture meter testing, visual inspection, and preliminary assessment. Suitable when leak location is fairly obvious but professional confirmation needed before repairs.
Thermal Imaging Survey: From £395
Comprehensive thermal scan of your Epsom property identifying all moisture areas and leak indicators. Includes detailed photographic report with marked leak locations. This is our most popular service for residential properties in KT17, KT18, and KT19 postcodes.
Acoustic Leak Detection: From £495
Specialized underground pipe leak location using correlation technology. Pinpoints leaks beneath drives, gardens, or concrete floors with 30cm accuracy. Essential for mains supply leaks common in Epsom's clay soil.
Comprehensive Investigation: From £695
Combines thermal imaging, acoustic testing, and pressure analysis for complex scenarios. Recommended for large properties, multiple suspected leaks, or when previous investigations failed to locate the problem.
Small Business Premises: From £495
Covers shops, offices, and small commercial units. Includes out-of-hours investigation options and business-focused reporting for landlords or insurance.
Large Commercial Buildings: From £795
For substantial properties, warehouses, or multi-unit buildings. May require multiple technicians or extended investigation time.
Emergency Callout: From £695
Priority same-day service when leaks cause active damage or business interruption. Available throughout Epsom's commercial areas including town centre and industrial estates.
No hidden charges. No call-out fees for Epsom properties. No equipment hire costs. The quote is the price.
Day 1 - Initial Contact:
Call 0800 916 8602 and speak to our experienced team. We'll discuss your symptoms - higher bills, damp patches, running water sounds - and recommend appropriate detection technology. Most customers receive their quote during this 10-minute call. Same-day appointments available when you call before 2pm.
Day 1 or 2 - Professional Survey:
Our qualified technician arrives at your Epsom property with specialist equipment. After initial visual inspection and discussion of leak history, they deploy thermal cameras, acoustic sensors, or pressure testing as appropriate. Most residential surveys complete within 2-3 hours. You'll see thermal images or acoustic readings in real-time.
Immediate Verbal Findings:
Before leaving, our technician explains exactly where leaks are located, likely causes, and recommended repairs. They'll mark leak locations on walls or floors so contractors can access precisely. You'll understand what's wrong and what needs fixing - no technical jargon, just clear explanations.
48 Hours - Detailed Written Report:
Comprehensive report arrives by email including thermal photographs, marked floor plans, and detailed findings. This documentation supports insurance claims and provides contractors clear repair guidance. Our reports are accepted by all major insurance companies across 15 years of service.
Days 3-7 - Repair Coordination:
We can recommend trusted local contractors or work with your chosen professionals. Typical repairs cost £400-£1,200 for straightforward pipe sections, compared to £3,000-£8,000 for excavation-based investigation. Our precise leak locations mean minimal access and disruption.
12 Months Warranty Period:
All detection work includes our comprehensive warranty. If the leak isn't where we indicated, we return free of charge to reinvestigate. With 15 years of experience and detection accuracy exceeding 95%, warranty claims are rare - but you have complete protection.
| Method | Total Cost | Time |
|---|---|---|
| Our Technology Service | £395 + £800 repair = £1,195 | 1-2 days |
| Trial & Error Excavation | £4,000-£7,000 | 5-10 days |
| Complete Floor Removal | £6,000-£12,000 | 2-3 weeks |
Don't waste money on guesswork. Call 0800 916 8602 for precise leak detection that saves thousands and solves your problem in days, not weeks.
Michael and Jane from Ewell Court noticed their dining room ceiling had a damp patch that kept growing. They'd had two plumbers investigate, both suggesting the bathroom above needed completely stripping - quotes ranged from £3,500 to £5,000 just for investigation, before any repairs.
When we conducted our thermal survey (£395), the camera immediately showed something unexpected. The cold pattern on the ceiling didn't match bathroom pipe runs. Using moisture meters, we traced the damp back to a concealed radiator leak in the bedroom - not the bathroom at all. The radiator pipe had corroded where it entered the floor, slowly dripping onto the ceiling void below.
The fix? A heating engineer replaced the corroded pipe section for £320, accessed through a small hole in the bedroom floor. Total cost including our detection: £715. Michael and Jane saved £2,800-£4,300 by avoiding unnecessary bathroom destruction.
"The thermal camera showed the leak wasn't even in the bathroom," Jane told us. "We would have wasted thousands stripping the wrong room. The 12 months warranty made us confident to proceed with the repair. Worth every penny - call 0800 916 8602 if you have mystery damp!"
Robert from Stamford Green noticed his front garden was permanently soggy, even after weeks without rain. His water bills had increased from £95 to £340 quarterly. He'd called Thames Water who confirmed the leak was his responsibility - somewhere between the meter and his house beneath his block-paved driveway.
Three local plumbers quoted £4,000-£6,000 to lift the entire driveway, investigate, and reinstate. Robert faced weeks without vehicle access and potential damage to his property frontage. Before committing, he called us for a second opinion.
Our acoustic correlation survey (£495) took 90 minutes. We placed sensors at the meter and at Robert's internal stop tap, then correlated the leak sound frequencies. The leak was 4.2 meters from the meter, beneath the driveway edge - we marked the exact spot with spray paint.
Robert's chosen contractor lifted just 6 blocks at our marked location, found the corroded copper joint exactly where indicated, and replaced 50cm of pipe for £680. Block reinstatement cost another £150. Total: £1,325 including our detection - saving Robert £2,700-£4,700.
"The accuracy was incredible," Robert said. "Six blocks lifted, leak found exactly there. No mess, no hassle, massive savings. The 15 years of experience really shows. Everyone in Stamford Green should have this number: 0800 916 8602."
Epsom sits entirely on London Clay, one of England's most problematic soil types for underground pipes. This heavy clay expands by up to 10% when wet and shrinks dramatically during dry periods. Every seasonal change creates ground movement that stresses pipes, causing fractures and leaks. The clay's density also makes leaks harder to detect - water disperses slowly through compacted clay rather than pooling obviously. Our thermal imaging and acoustic equipment sees through the clay, detecting leaks traditional methods miss.
Epsom's Victorian town centre properties along Church Street, West Street, and Alexandra Road typically have original lead pipes installed 100-140 years ago. Lead pipes develop pinhole leaks from internal corrosion after 80-100 years. Many properties also have 1960s-80s copper extensions joining the old lead - this junction creates galvanic corrosion hotspots where dissimilar metals meet. Our 15 years detecting leaks in Epsom means we know exactly where these problem zones occur in period properties.
Absolutely. Modern properties around Longmead and Warren Mead use plastic push-fit pipework and underfloor heating, creating unique detection challenges. These systems are buried in floor screeds with complex layouts. Our thermal imaging detects temperature patterns showing exactly which pipe or heating circuit has failed, even through thick insulation. We've investigated hundreds of modern Epsom properties, and our 12 months warranty backs every detection.
Properties around Tattenham Corner and Downs Road often have long underground pipe runs up sloping driveways. Our acoustic correlation technology excels in these situations - we place sensors at multiple points and triangulate the leak position to within 30cm accuracy, even for pipes 2 meters deep beneath tarmac. The elevated position and exposure don't affect our detection equipment. In 15 years serving the Racecourse area, we've achieved 95%+ accuracy rates.
Intermittent leaks are common in Epsom properties, especially where clay movement has created hairline pipe fractures that open under pressure. We use 24-hour pressure logging to monitor your system, identifying exactly when and why leaks occur. For heating system leaks that only appear when systems run, we conduct investigations during operational periods. Our thermal cameras detect even slow intermittent leaks that traditional methods miss completely.
For emergency leaks causing active property damage throughout KT17, KT18, and KT19 postcodes, we offer priority same-day service from £695. Call 0800 916 8602 before 2pm for same-day attendance. We're typically on-site within 4 hours for genuine emergencies. Our 15 years serving Epsom means we know every area intimately and can respond rapidly when your property is at risk.
We've been detecting leaks across Surrey since 2010, with hundreds of Epsom properties investigated. This experience means we understand exactly how Epsom's London Clay affects underground pipes, where Victorian properties develop typical leaks, and how modern developments fail. We're not learning on your property - we're applying 15 years of proven expertise.
Our technicians have investigated properties on every major street in Epsom - from Woodcote Road to Church Street, Stamford Green to Tattenham Corner. This local knowledge combined with advanced technology delivers unmatched detection accuracy. When you call 0800 916 8602, you're speaking to specialists who know Epsom intimately.
We're so confident in our leak detection accuracy that every survey includes a comprehensive 12 months warranty. If we identify a leak location and subsequent access proves us wrong, we return free of charge to reinvestigate. This warranty isn't just words - it's backed by 15 years of service with warranty claim rates below 3%.
The warranty covers detection accuracy only - we don't conduct repairs ourselves, maintaining objectivity in our findings. You choose your own contractor or use our recommendations. If repairs reveal the leak isn't where we indicated, we honor our warranty immediately. This commitment sets us apart from competitors who disappear after taking payment.
Our thermal imaging cameras and acoustic correlation equipment locate leaks without any excavation. While traditional methods require breaking up floors, driveways, and gardens at £3,000-£12,000, our technology pinpoints leaks for £395-£695. Add typical repair costs of £400-£1,200, and total expenses rarely exceed £1,500 - an 80% saving.
For Epsom properties where London Clay makes excavation particularly expensive and disruptive, these savings multiply. Block-paved drives cost £80-£120 per square meter to reinstate. Concrete floors require structural engineers and building control. Our precision means minimal access - typically 50cm x 50cm openings rather than meters of excavation.
Call 0800 916 8602 before 2pm for same-day leak detection throughout KT17, KT18, and KT19 postcodes. Emergency callouts available for urgent leaks causing active property damage. We understand water leaks don't wait for convenient times - they worsen every hour, creating escalating damage and costs.
Our rapid response combined with efficient investigation means most residential leak detections complete within 3-4 hours from initial call to detailed findings. You'll have answers the same day, not appointments scheduled weeks ahead. For Epsom businesses, we offer out-of-hours investigations minimizing operational disruption.
Don't let hidden leaks destroy your Epsom property. Every day you wait, damage worsens and costs escalate. Call 0800 916 8602 now for expert leak detection that saves you thousands.
Every day a leak continues in Epsom's clay soil, damage escalates. What starts as higher water bills becomes structural subsidence, timber rot, and mold growth - repairs jumping from hundreds to tens of thousands of pounds. London Clay amplifies leak damage as water disperses through the soil, affecting foundations and neighboring properties.
Don't wait until your ceiling collapses or foundations shift. Call 0800 916 8602 right now for expert leak detection throughout Epsom. Same-day service available when you call before 2pm.
✓ London Clay Challenges
Dense clay hides leaks and causes ground movement
✓ 95%+ Accuracy
15 years expertise ensures precise location
✓ No Excavation
Technology finds leaks without property damage
✓ 12 Months Warranty
Complete confidence in our findings
Serving all Epsom areas: Woodcote, Ewell, Stamford Green, Longmead, Town Centre, Epsom Downs, Tattenham Corner, Burgh Heath, and all KT17, KT18, KT19 postcodes. From Victorian terraces on Church Street to modern developments in Warren Mead, we've detected leaks in every property type across Epsom.
Your leak is costing you money right now. Stop it today. Call 0800 916 8602.
